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# Resources

Mission to modernize performance management

- ###### [NEWS & EVENTS Read News & Events](https://www.thirty30.com/news-and-events)
- ###### [EBOOKS Infographics & More](https://www.thirty30.com/resources?contentsplit=type)
- ###### [CASE STUDIES About Our Work](https://www.thirty30.com/resources/topic/case-studies)
- ###### [webinars See Our Webinars](https://www.thirty30.com/resources/topic/webinars)
- ###### [blog View Our Blog](https://www.thirty30.com/blog)
- ###### [Videos Watch our Videos](https://www.thirty30.com/videos)

![](https://www.thirty30.com/hubfs/HCMBoxCover-3.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[Thinking Outside the HCM Box](https://www.thirty30.com/resources/thinking-outside-the-hcm-box1)

Seven signs you need a purpose-built performance management engine

[READ MORE](https://www.thirty30.com/resources/thinking-outside-the-hcm-box1)

![](https://www.thirty30.com/hubfs/Screen%20Shot%202017-06-21%20at%202.11.53%20PM.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[36 Facts about Millennial Workers](https://www.thirty30.com/resources/36-facts-about-millennial-workers-1)

Millennials – the oldest of whom turn 36 this year – will soon make up the majority of the American workforce.  But millennials can also be among the hardest groups of employees to keep.  What do millennials value in their work experiences, and what can leaders do to retain them? 

[READ MORE](https://www.thirty30.com/resources/36-facts-about-millennial-workers-1)

![](https://www.thirty30.com/hubfs/summertime%20blues.jpg)

###### [Webinars](https://www.thirty30.com/resources/tag/webinars)

[Solving for the Summer Slump: Keeping Employees Engaged & Productive](https://www.thirty30.com/resources/solving-for-the-summer-slump)

For most of us, it’s the the time of year that conjures up long, sunny days, backyard barbeques, and Saturday’s spent at the pool or beach.  But for HR, it can signal something a little less fun:  The Dreaded Summer Slump.

[READ MORE](https://www.thirty30.com/resources/solving-for-the-summer-slump)

![](https://www.thirty30.com/hubfs/Benefits%20from%20Employee%20%20Engagement%20Screen%20Shot-649675-edited.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[Benefits from Employee Engagement](https://www.thirty30.com/resources/benefits-from-employee-engagement-1)

Looking to boost employee engagement?  Download our latest ebook, “Who Really Benefits From Employee Engagement.”  In it, you will get valuable information to increase engagement at all levels, thus driving greater overall organizational performance.  Learn how greater engagement benefits:

[READ MORE](https://www.thirty30.com/resources/benefits-from-employee-engagement-1)

![](https://www.thirty30.com/hubfs/Screen%20Shot%2010%20Essential%20Tips%20to%20Coaching%20Introverts.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[10 Essential Tips to Coaching Introverts and Extraverts](https://www.thirty30.com/resources/10-essential-tips-to-coaching-introverts-and-extraverts-2)

Managers, looking for practical tips on how to coach to different personality styles? Download our new infographic on the 10 Essential Tips to Coaching Introverts and Extraverts.

[READ MORE](https://www.thirty30.com/resources/10-essential-tips-to-coaching-introverts-and-extraverts-2)

![](https://www.thirty30.com/hubfs/Screen%20Shot%20-%20A%20Manager%E2%80%99s%20Reference%20Guide%20.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[A Manager’s Reference Guide to Nonverbal Feedback](https://www.thirty30.com/resources/reference-guide-to-nonverbal-feedback-1)

Only 7% of face-to-face communication is sent through words.

Without even knowing it, you may be sending and receiving signals during employee feedback that could be undermining your message or  sabotaging your coaching. You might also be missing signs of engagement or disengagement that could be important.

How can you interpret—or send—these nonverbal cues to enhance your message, or avoid a disaster? This guide can help.

[READ MORE](https://www.thirty30.com/resources/reference-guide-to-nonverbal-feedback-1)

![](https://www.thirty30.com/hubfs/Writing%20Feedback%20Core%20Guide%20Screen%20Shot.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[How to Write More Effective, Meaningful Feedback](https://www.thirty30.com/resources/how-to-write-more-effective-meaningful-feedback-1)

Do you struggle to write clear, powerful written feedback for your employees? You’re not alone. Many managers find themselves challenged when trying to articulate written feedback.

[READ MORE](https://www.thirty30.com/resources/how-to-write-more-effective-meaningful-feedback-1)

![](https://www.thirty30.com/hubfs/performance-review.jpg)

###### [Webinars](https://www.thirty30.com/resources/tag/webinars)

[Writing Feedback that Works](https://www.thirty30.com/resources/writing-feedback-that-works-2)

If you’ve ever sat down to write feedback for an employee, you know it can sometimes be hard to find the right words.

[READ MORE](https://www.thirty30.com/resources/writing-feedback-that-works-2)

![](https://www.thirty30.com/hubfs/medium-1-1.jpg)

###### [Webinars](https://www.thirty30.com/resources/tag/webinars)

[Vision to Victory – How LEO is Driving Field Development & Engagement](https://www.thirty30.com/resources/vision-to-victory)

Life Sciences companies of today certainly recognize that Field Development is necessary to drive the performance and productivity of their field sales organizations.  But, why is it so hard to actually realize Engagement, and in turn, see desired results?

[READ MORE](https://www.thirty30.com/resources/vision-to-victory)

![](https://www.thirty30.com/hubfs/20%20Words%20to%20Avoid%20Screen%20Shot.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[20 Words to Avoid in Written Feedback](https://www.thirty30.com/resources/20-words-to-avoid-in-written-feedback-1)

Providing written feedback can be difficult.  In some cases, the words we use can convey an unintended tone or, worse yet, hijack the meaning of our message all together. 

[READ MORE](https://www.thirty30.com/resources/20-words-to-avoid-in-written-feedback-1)

![](https://www.thirty30.com/hubfs/Thirty30%20-%202020/The%20Always-On%20Performance%20Review%20-%20Screen%20Shot%20-027756-edited.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[The Always-On Performance Review: A Seven Step Guide](https://www.thirty30.com/resources/the-always-on-performance-review-a-seven-step-guide)

Traditional performance reviews are deeply flawed. Because they rely heavily on a single moment of contact and a single point of failure, they don’t reflect the holistic nature of modern coaching and performance management.

[READ MORE](https://www.thirty30.com/resources/the-always-on-performance-review-a-seven-step-guide)

![](https://www.thirty30.com/hubfs/The%20Art%20and%20Science%20of%20Coaching%20in%20Life%20Sciences%20-%20Screen%20Shot%20.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[The Art and Science of Coaching in Life Sciences](https://www.thirty30.com/resources/the-art-and-science-of-coaching-in-life-sciences)

Life Sciences field sales organizations have distilled employee coaching down to a perfect science. The recent rise of data-driven sales has quantified and honed field coaching, training, and development processes until they have become a science of their own, almost entirely driven by the numbers.

[READ MORE](https://www.thirty30.com/resources/the-art-and-science-of-coaching-in-life-sciences)

![](https://www.thirty30.com/hubfs/A%20Buyers%20Guide%20to%20Performance%20Management%20Software-Screen%20Shot-419553-edited.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[A Buyer’s Guide to Performance Management Solutions](https://www.thirty30.com/resources/a-buyers-guide-to-performance-management-solutions-1)

Are you shopping for a great new performance management software solution? Something that will organize your team around a unified coaching and feedback framework, engage and motivate your employees, and give you meaningful data?

[READ MORE](https://www.thirty30.com/resources/a-buyers-guide-to-performance-management-solutions-1)

![](https://www.thirty30.com/hubfs/Change_Management-Screen%20Shot-450227-edited.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[Building a change-friendly culture with coaching and feedback](https://www.thirty30.com/resources/building-a-change-friendly-culture-with-coaching)

Establish a change-friendly culture with coaching and feedback.

[READ MORE](https://www.thirty30.com/resources/building-a-change-friendly-culture-with-coaching)

![](https://www.thirty30.com/hubfs/7%20Warning%20Signs%20Your%20Field%20Coaching%20Tool%20Was%20Designed%20for%20Robots-Screen%20Shot.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[7 Warning Signs That Your Field Coaching Solution Was Built For Robots](https://www.thirty30.com/resources/7-warning-signs-that-your-field-coaching-solution-was-built-for-robots)

Is your field development strategy being dictated by a CRM software solution that was never intended for field coaching, to begin with?

[READ MORE](https://www.thirty30.com/resources/7-warning-signs-that-your-field-coaching-solution-was-built-for-robots)

![](https://www.thirty30.com/hubfs/7%20Warning%20Signs%20Your%20Field%20Coaching%20Tool%20Was%20Designed%20for%20Robots-Screen%20Shot.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[7 Warning Signs That Your Field Coaching Solution Was Built For Robots](https://www.thirty30.com/resources/7-warning-signs-that-your-field-coaching-solution-was-built-for-robots-2)

Is your field development strategy being dictated by a CRM software solution that was never intended for field coaching, to begin with?

[READ MORE](https://www.thirty30.com/resources/7-warning-signs-that-your-field-coaching-solution-was-built-for-robots-2)

![](https://www.thirty30.com/hubfs/4-Types-of-Coaching.jpg)

###### [case studies](https://www.thirty30.com/resources/tag/case-studies)

[How To Solve A CRM "Work-Around" Coaching Nightmare](https://www.thirty30.com/resources/how-to-solve-a-crm-work-around-coaching-nightmare-1)

This established BioPharmaceutical company had a messy problem. Years of repurposing a CRM tool for coaching and training had created a rat’s nest of ad hoc, disconnected field coaching that slowed down the team and frustrated leadership. Access the case study to see how they fixed it

[READ MORE](https://www.thirty30.com/resources/how-to-solve-a-crm-work-around-coaching-nightmare-1)

![](https://www.thirty30.com/hubfs/Field-trip-rebels2.jpg)

###### [case studies](https://www.thirty30.com/resources/tag/case-studies)

[How To Overcome An Antiquated Infrastructure To Support Modern Continuous Coaching](https://www.thirty30.com/resources/how-to-overcome-an-antiquated-infrastructure-to-support-modern-continuous-coaching-1)

A prominent pharmaceutical company was on the leading edge of coaching and development technology—a decade ago. Their incumbent system had failed to keep pace with changes—both in technology and in company culture. Here’s how they brought their talent management up to date.

[READ MORE](https://www.thirty30.com/resources/how-to-overcome-an-antiquated-infrastructure-to-support-modern-continuous-coaching-1)

![](https://www.thirty30.com/hubfs/Screen%20Shot%202018-04-25%20at%2011.51.41%20AM.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[How to Keep Feedback from Backfiring (And What to Do If It Does)](https://www.thirty30.com/resources/how-to-keep-feedback-from-backfiring-1)

Giving tough feedback can sometimes be as difficult as receiving it. According to one survey, 69% of managers say they sometimes hate giving feedback. Particularly when employees react in uncomfortable ways—growing angry, defensive or upset.

[READ MORE](https://www.thirty30.com/resources/how-to-keep-feedback-from-backfiring-1)

![](https://www.thirty30.com/hubfs/How%20to%20give%20feedback%20-%20Screen%20Shot%20-214505-edited.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[How to Give Feedback to Difficult Employees](https://www.thirty30.com/resources/how-to-give-feedback-to-difficult-employees-1)

Dread giving feedback to certain employees?  Studies show that most employees want to receive feedback, even if it’s “constructive” in nature. 

However, we all have one or two team members who, at best, give us pause before we provide them with feedback or, in worse case scenarios, cause us to avoid it all together.

[READ MORE](https://www.thirty30.com/resources/how-to-give-feedback-to-difficult-employees-1)

![](https://www.thirty30.com/hubfs/Screen%20Shot%207%20ways%20tech%20is%20changing-1.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[7 Ways Tech is Changing How We Manage Our Modern Workforce (Clone)](https://www.thirty30.com/resources/7-ways-tech-is-changing-how-we-manage-our-modern-workforce-1)

Good talent management technology doesn’t dehumanize us, it amplifies who we are and enables us to connect with one-another like never before.  Today’s workers now actively expect engaging, productive digital tools to help them to do their jobs better.

[READ MORE](https://www.thirty30.com/resources/7-ways-tech-is-changing-how-we-manage-our-modern-workforce-1)

![](https://www.thirty30.com/hubfs/11-surprising-ways-Screen%20Shot%20.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[11 Surprising Ways Adult Learners Are Different](https://www.thirty30.com/resources/11-surprising-ways-adult-learners-are-different-2)

In this informative infographic, you will learn some surprising ways adult learners are different than children, or even young adults. 

[READ MORE](https://www.thirty30.com/resources/11-surprising-ways-adult-learners-are-different-2)

![](https://www.thirty30.com/hubfs/Adult%20Learning%20101%20Screen%20Shot.webp)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[Adult Learning 101 Basics Every Coach & Manager Should Know About How Your Employees Learn](https://www.thirty30.com/resources/adult-learning-101-1)

We forget 40% of what we learn in the first 20 minutes, and within a month, most of us can recall only about 21% of what we are taught.

[READ MORE](https://www.thirty30.com/resources/adult-learning-101-1)

![](https://www.thirty30.com/hubfs/Screen%20Shot-The%20Tech-Enabled%20Culture.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[The Tech-Enabled Culture: The role of coaching and feedback in a digital-native workforce](https://www.thirty30.com/resources/the-tech-enabled-culture-the-role-of-coaching-and-feedback-in-a-digital-native-workforce-1)

Devices, apps and connectivity in the workplace are all at an inflection point. The adoption of smartphones means technophobia has given way to heavy tech use in all aspects of our work—with massive changes underway in how we communicate, collaborate, coach and manage.

[READ MORE](https://www.thirty30.com/resources/the-tech-enabled-culture-the-role-of-coaching-and-feedback-in-a-digital-native-workforce-1)

![](https://www.thirty30.com/hubfs/positive_or_negative_03july_rs%20Screen%20Shot-1.webp)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[Positive or Negative? The + and - of Employee Motivation](https://www.thirty30.com/resources/positive-or-negative-the-and-of-employee-motivation-1)

We all want to motivate employees to reach their potential. But how do we know what works best—positive motivation or negative? Feedback or reinforcement?

[READ MORE](https://www.thirty30.com/resources/positive-or-negative-the-and-of-employee-motivation-1)

![](https://www.thirty30.com/hubfs/Screen%20Shot%202018-08-30%20at%2011.27.36%20AM.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[What’s more effective, positive or negative feedback?](https://www.thirty30.com/resources/whats-more-effective-positive-or-negative-feedback1)

What’s more effective, positive or negative feedback?

[READ MORE](https://www.thirty30.com/resources/whats-more-effective-positive-or-negative-feedback1)

![](https://www.thirty30.com/hubfs/Screen%20Shot-12%20Compelling%20.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[12 Compelling Reasons to Change Your Performance Management Practices](https://www.thirty30.com/resources/12-compelling-reasons-to-change-your-performance-management-practices-1)

Stop the madness – It’s time to change the way you manage performance.

If only 1 in 5 employees feel their performance is managed in a way that motivates them to do outstanding work, then why do we continue to employ outdated practices? 

Now’s the time to modernize your performance management processes to promote greater employee engagement, motivation, and productivity.  In our new infographic, **12 Compelling Reasons to Change Your Performance Management Practices**, we help you diagnose organizational pain points and create a business case for change.

[READ MORE](https://www.thirty30.com/resources/12-compelling-reasons-to-change-your-performance-management-practices-1)

![](https://www.thirty30.com/hubfs/Thirty30%20-%202020/Billing%20cat%20-%20Screen%20Shot%20.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[Belling the Cat: A No-Nonsense Recipe for Performance Management Evolution](https://www.thirty30.com/resources/belling-the-cat-a-no-nonsense-recipe-1)

Like the famous story of the mice who’d like to put a bell on a prowling cat—evolving a performance management system can feel like a great idea that is hard to put into practice.  In order to successfully implement change, three conditions must be present: a pressing desire for change—or dissatisfaction with the status quo, a vision for the future, and a process or plan for change.

[READ MORE](https://www.thirty30.com/resources/belling-the-cat-a-no-nonsense-recipe-1)

![](https://www.thirty30.com/hubfs/Story%20Telling.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[Coaching, Sales, and the Science of Storytelling](https://www.thirty30.com/resources/coaching-sales-and-the-science-of-storytelling)

In sales we make buying decisions with our emotions, and then use logic and facts to justify those decisions. That’s why stories and analogies are essential components of any selling process.  Stories help us engage with our prospects more effectively and put them into the right frame of mind to hear what we have to say.

[READ MORE](https://www.thirty30.com/resources/coaching-sales-and-the-science-of-storytelling)

![](https://www.thirty30.com/hubfs/Employee-Driven%20Feedback-Screen%20Shot.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[Employee-driven Feedback: How to create a feedback culture that actually works](https://www.thirty30.com/resources/employee-driven-feedback)

As humans, we have a very complicated relationship with feedback. Especially at work.

Even studies and surveys feel contradictory: We know we need critical input. We know it works. But we also know it creates high levels of stress for everyone—and that it can easily backfire.

So how can you set up a feedback system that actually works? Scholars say the solution is encouraging employees to proactively request the feedback they need. Employee-driven feedback gives workers autonomy that decreases stress and increases effectiveness for everyone.

[READ MORE](https://www.thirty30.com/resources/employee-driven-feedback)

![](https://www.thirty30.com/hubfs/Screen%20Shot%20-%2014%20Startling%20Statistics-Infographic%20.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[14 Startling Statistics About Employee Feedback](https://www.thirty30.com/resources/14-startling-statistics-about-employee-feedback)

There are a lot of studies on feedback in the workplace, and together, they can be startling – because they often seem contradictory.

We want more feedback, and in particular critical feedback, but we are also stressed out giving and receiving feedback.  When we get feedback right, it can make a huge difference driving engagement, retention and productivity.  

[READ MORE](https://www.thirty30.com/resources/14-startling-statistics-about-employee-feedback)

![](https://www.thirty30.com/hubfs/War%20Stories%20-%20Screen%20Shot%20.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[War Stories From The Coaching Trenches](https://www.thirty30.com/resources/war-stories-from-the-coaching-trenches-1)

Coaching employees can be an intensely rewarding experience. But, if you don’t know how to set limits or spot trouble, it can also turn into a soul-sucking nightmare.

Here’s some advice we’ve collected over the years on how you can practice some basic self-preservation, avoid being pulled into the void, and still function as a fantastic and effective coach for employees.

[READ MORE](https://www.thirty30.com/resources/war-stories-from-the-coaching-trenches-1)

![](https://www.thirty30.com/hubfs/Screen%20Shot%20-%207%20Nightmare%20Image.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[7 Nightmares That Scare The Heck Out Of Managers (and what to do about them)](https://www.thirty30.com/resources/7-nightmares-that-scare-the-heck-out-of-managers-1)

The nightmare scenario for any coach or manager is working hard to help develop employees and still seeing no progress, or worse, seeing them become more and more disengaged.

In our infographic, 7 Nightmares That Scare The Heck Out Of Managers (and what to do about them), we explore seven common situations managers find themselves in and what to do about them. To read more about how to deal with nightmare coaching scenarios, download our eBook, War Stories From The Coaching Trenches: Survival Advice For Managers and Coaches.

[READ MORE](https://www.thirty30.com/resources/7-nightmares-that-scare-the-heck-out-of-managers-1)

![](https://www.thirty30.com/hubfs/The%20check-in%20blueprint03-apr-RS%20(dragged).png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[The Check-In Blueprint: A 3-stage Model for Designing More Effective 1:1s](https://www.thirty30.com/resources/the-check-in-blueprint)

It’s common wisdom that great managers also provide great feedback through regular check-ins. But how can we know how to plan and conduct check-ins that can really help our employees to thrive? Check out our latest guide for a step-by-step breakdown of what makes 1:1s most effective and how you can be a great manager too.

[READ MORE](https://www.thirty30.com/resources/the-check-in-blueprint)

![](https://www.thirty30.com/hubfs/anatomyborder-1-1.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[The Anatomy of a Successful Check-In](https://www.thirty30.com/resources/the-anatomy-of-a-successful-check-in)

Do you know to design your check-in to maximize your time, effort and impact? Download our infographic, ***“The Anatomy of a Successful Check-in”*** and its companion eBook, [*“The Check-in Blueprint: A 3-Staged Model for Designing More Effective 1:1s”*](https://www.thirty30.com/resources/the-check-in-blueprint), to get practical advice on how to structure and manage your employee check-ins so that they are aligned with your performance management strategy and help your employees thrive.

[READ MORE](https://www.thirty30.com/resources/the-anatomy-of-a-successful-check-in)

![](https://www.thirty30.com/hubfs/EXborder-1.png)

[What is Employee Experience?](https://www.thirty30.com/resources/what-is-employee-experience)

#### **Everything you need to know about EX, and how to create a great one for your team with coaching and feedback.**

 

[READ MORE](https://www.thirty30.com/resources/what-is-employee-experience)

![](https://www.thirty30.com/hubfs/EmpExpInfo-1.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[10 Ways Coaching Creates A Better Employee Experience](https://www.thirty30.com/resources/10-ways-coaching)

Employee Coaching Is An Important Way To Move the Needle

 

[READ MORE](https://www.thirty30.com/resources/10-ways-coaching)

![](https://www.thirty30.com/hubfs/Flyerwithborder-1.png)

###### [material](https://www.thirty30.com/resources/tag/material)

[iCoach Overview One-Sheet](https://www.thirty30.com/resources/shrm-2019-handout)

# Thanks for Stopping By!

[READ MORE](https://www.thirty30.com/resources/shrm-2019-handout)

![](https://www.thirty30.com/hubfs/hcmordedicatedcover-1.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[Check Your Priorities-HCM or Dedicated Performance Management Software?](https://www.thirty30.com/resources/hcm-or-dedicated)

Most HCMs come with embedded performance management tools.  The question is, are they effective, and user-friendly, enough to meet your coaching, feedback, and employee engagement needs?  In most cases, the answer is a resounding **NO.**  Don’t compromise these critical talent processes with a bundled solution designed to accomplish different goals.

[READ MORE](https://www.thirty30.com/resources/hcm-or-dedicated)

![](https://www.thirty30.com/hubfs/1_eLc6o6DYek-FDhhF4l7pKw.jpeg)

###### [Webinars](https://www.thirty30.com/resources/tag/webinars)

[Download Our New Webinar: Great Coaches Provide Great Feedback](https://www.thirty30.com/resources/great-coaches-great-feedback-1)

Too often, we assume managers know how to give feedback. It’s a fundamental skill, right? Unfortunately, like most assumptions, this thinking is off base and can have serious consequences, especially since managers influence up to 70% of an individual’s success (Gallup). The fact is, you can’t be an effective coach unless you provide your people with an ongoing stream of quality verbal and written feedback.

[READ MORE](https://www.thirty30.com/resources/great-coaches-great-feedback-1)

![](https://www.thirty30.com/hubfs/millennials-in-charge-640x302.png)

###### [Webinars](https://www.thirty30.com/resources/tag/webinars)

[Download Our New Webinar: One Size Doesn’t Fit All: Generational Perspectives to Coaching & Learning](https://www.thirty30.com/resources/one-size-doesnt-fit-all-1)

As technology is redefining the learning experience and as corporate training shifts toward talent development, we must engage our learners and employees through impactful coaching and learning experiences. This requires an understanding of generational differences and their unique perspectives toward coaching and leadership, as well as their learning preferences. 

[READ MORE](https://www.thirty30.com/resources/one-size-doesnt-fit-all-1)

![](https://www.thirty30.com/hubfs/Screen%20Shot%2010%20Essential%20Tips%20to%20Coaching%20Introverts.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[10 Essential Tips to Coaching Introverts and Extraverts](https://www.thirty30.com/resources/10-essential-tips-to-coaching-introverts-and-extraverts-1)

Managers, looking for practical tips on how to coach to different personality styles? Download our new infographic on the 10 Essential Tips to Coaching Introverts and Extraverts.

[READ MORE](https://www.thirty30.com/resources/10-essential-tips-to-coaching-introverts-and-extraverts-1)

![](https://www.thirty30.com/hubfs/millennials-in-workplace-featured.png)

###### [Webinars](https://www.thirty30.com/resources/tag/webinars)

[Download Our New Webinar: One Size Doesn’t Fit All: Generational Perspectives to Coaching & Learning](https://www.thirty30.com/resources/one-size-doesnt-fit-all)

As technology is redefining the learning experience and as corporate training shifts toward talent development, we must engage our learners and employees through impactful coaching and learning experiences. This requires an understanding of generational differences and their unique perspectives toward coaching and leadership, as well as their learning preferences. 

[READ MORE](https://www.thirty30.com/resources/one-size-doesnt-fit-all)

![](https://www.thirty30.com/hubfs/Screen%20Shot%20-%20A%20Manager%E2%80%99s%20Reference%20Guide%20.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[A Manager’s Reference Guide to Nonverbal Feedback (Clone)](https://www.thirty30.com/resources/reference-guide-to-nonverbal-feedback)

Only 7% of face-to-face communication is sent through words.

Without even knowing it, you may be sending and receiving signals during employee feedback that could be undermining your message or  sabotaging your coaching. You might also be missing signs of engagement or disengagement that could be important.

How can you interpret—or send—these nonverbal cues to enhance your message, or avoid a disaster? This guide can help.

[READ MORE](https://www.thirty30.com/resources/reference-guide-to-nonverbal-feedback)

![](https://www.thirty30.com/hubfs/performance-review-1.jpg)

###### [Webinars](https://www.thirty30.com/resources/tag/webinars)

[Writing Feedback that Works](https://www.thirty30.com/resources/writing-feedback-that-works-1)

If you’ve ever sat down to write feedback for an employee, you know it can sometimes be hard to find the right words.

[READ MORE](https://www.thirty30.com/resources/writing-feedback-that-works-1)

![](https://www.thirty30.com/hubfs/toxic-employees.jpg)

###### [news](https://www.thirty30.com/resources/tag/news)

[TalentFirst featured in Entrepreneur Magazine: How to Address the Problem of Toxic Employees (Clone)](https://www.thirty30.com/resources/managing-older-employees-leadership-tips-for-young-managers-0-0-0-1)

[READ MORE](https://www.thirty30.com/resources/managing-older-employees-leadership-tips-for-young-managers-0-0-0-1)

![](https://www.thirty30.com/hubfs/August%202017%20Redesign/7crmborder.webp)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[7 Signs Your CRM Add-on Is Failing The Field](https://www.thirty30.com/resources/7-signs-your-crm-add-on-is-failing-the-field)

If you’re using a CRM tool that offers a bolt-on coaching tool (like Veeva), you might be thinking that not only is it good enough, but it’s saving you money.  Think again.  The problem is CRMs weren’t built for coaching, tend to be inflexible, and lack the components proven to grow your people to higher levels of success.

[READ MORE](https://www.thirty30.com/resources/7-signs-your-crm-add-on-is-failing-the-field)

![](https://www.thirty30.com/hubfs/Picture1.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[Do This, Not That to Enable Employee Performance](https://www.thirty30.com/resources/infographic)

Did you know disengaged employees cost organizations an estimated $450-550 billion each year in the United States alone? Don't let your employees become a statistic: download our new infographic, Do This, Not That to Enable Employee Performance, for tips.

[READ MORE](https://www.thirty30.com/resources/infographic)

![](https://www.thirty30.com/hubfs/5%20Performance%20Review%20Habits%20to%20Break%20-%20Screen%20Shot.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[5 Performance Review Habits to Break](https://www.thirty30.com/resources/5-performance-review-habits-to-break)

Traditional performance reviews are riddled with pitfalls that can make the process counterproductive. If you are looking to improve your approach to performance management, download our new infographic that outlines practices you will want to avoid at all costs - 5 Performance Review Habits to Break.

[READ MORE](https://www.thirty30.com/resources/5-performance-review-habits-to-break)

![](https://www.thirty30.com/hubfs/biggercoaching.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[The ROI of Coaching a Sales Organization](https://www.thirty30.com/resources/roi-coaching-a-sales-organization)

Only **24%** of salespeople say they exceeded their quotas last year.

[READ MORE](https://www.thirty30.com/resources/roi-coaching-a-sales-organization)

![](https://www.thirty30.com/hubfs/salesborder-2.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[How Sales WINS with iCoach](https://www.thirty30.com/resources/how-sales-wins)

 

[READ MORE](https://www.thirty30.com/resources/how-sales-wins)

![](https://www.thirty30.com/hubfs/Screen%20Shot%202018-08-30%20at%2011.27.36%20AM.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[What’s more effective, positive or negative feedback?](https://www.thirty30.com/resources/whats-more-effective-positive-or-negative-feedback)

What’s more effective, positive or negative feedback?

[READ MORE](https://www.thirty30.com/resources/whats-more-effective-positive-or-negative-feedback)

![](https://www.thirty30.com/hubfs/10reasonscover-1-1.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[10 Reasons To Integrate iCoach With Your HCM](https://www.thirty30.com/resources/10-reasons-integrate)

If your HCM has a built-in performance management module, do you really need  a purpose-built coaching and feedback solution?  The answer is a resounding YES!

[READ MORE](https://www.thirty30.com/resources/10-reasons-integrate)

![](https://www.thirty30.com/hubfs/Screen%20Shot%20A%20Visual%20Guide%20to%20Non-verbal%20Feedback-366490-edited.png)

###### [Infographic](https://www.thirty30.com/resources/tag/infographic)

[A Visual Guide to Non-verbal Feedback](https://www.thirty30.com/resources/a-visual-guide-to-non-verbal-feedback)

Managers, giving (and receiving) feedback can be tricky, but did you know that only 7% of face-to-face communication is sent through words? 

[READ MORE](https://www.thirty30.com/resources/a-visual-guide-to-non-verbal-feedback)

![](https://www.thirty30.com/hubfs/HCMBoxCover-3.png)

###### [ebook](https://www.thirty30.com/resources/tag/ebook)

[Thinking Outside the HCM Box](https://www.thirty30.com/resources/thinking-outside-the-hcm-box)

Seven signs you need a purpose-built performance management engine

[READ MORE](https://www.thirty30.com/resources/thinking-outside-the-hcm-box)

![](https://www.thirty30.com/hubfs/medium%20(1)-1.jpg)

###### [Webinars](https://www.thirty30.com/resources/tag/webinars)

[Writing Feedback that Works](https://www.thirty30.com/resources/writing-feedback-that-works)

If you’ve ever sat down to write feedback for an employee, you know it can sometimes be hard to find the right words.

[READ MORE](https://www.thirty30.com/resources/writing-feedback-that-works)

![](https://www.thirty30.com/hubfs/webinar-1.jpg)

###### [Webinars](https://www.thirty30.com/resources/tag/webinars)

[Competencies, Coaching and Mobile Technology: Modernizing Field Development](https://www.thirty30.com/resources/competencies-coaching-and-mobile-technology-modernizing-field-development)

Join us for this webinar, as we share and discuss how to build actionable sales competency for mobile coaching and development.  You’ll learn how Integra Life Sciences used a unique approach to build their competency models (directly linking them to sales results), how they integrated them into a targeted field coaching process, and how they measured organizational and individual proficiency levels to maximize training ROI.

[READ MORE](https://www.thirty30.com/resources/competencies-coaching-and-mobile-technology-modernizing-field-development)

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